Terms of Use
Last Updated: October 16, 2025
Welcome to Luxariel. These Terms of Use govern your access to and use of our online educational platform, services, and website located at Luxariel.pro. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.
2. Description of Services
Luxariel provides an online educational platform offering:
- Group and individual learning sessions
- Personalized learning paths
- Live interaction with instructors
- Educational materials and resources
- Adaptive learning experiences
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. User Accounts
3.1 Registration
To access certain features of our platform, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your information to keep it accurate and current
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access or security breach
3.2 Account Responsibility
You are responsible for all activities that occur under your account. You may not share your account credentials with others or allow others to access your account. We are not liable for any loss or damage arising from unauthorized use of your account.
3.3 Age Restrictions
Users under the age of 18 must have parental or guardian consent to use our services. By using our platform, you represent that you meet this requirement.
4. User Conduct
You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others, including intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Harass, threaten, or abuse other users or instructors
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the operation of our services
- Use automated systems to access our platform without permission
- Impersonate any person or entity
- Collect or harvest information about other users
- Use our services for commercial purposes without authorization
5. Intellectual Property Rights
5.1 Our Content
All content on our platform, including text, graphics, logos, images, videos, audio, software, and course materials, is owned by Luxariel or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works without our express written permission.
5.2 User Content
You retain ownership of any content you submit to our platform. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute your content in connection with our services.
5.3 Copyright Complaints
If you believe any content on our platform infringes your copyright, please contact us at help@Luxariel.pro with detailed information about the alleged infringement.
6. Payment and Fees
6.1 Pricing
Certain services require payment of fees. All fees are stated in South African Rand unless otherwise specified. We reserve the right to change our fees at any time with reasonable notice.
6.2 Payment Terms
Payment must be made through our approved payment methods. You authorize us to charge your selected payment method for all fees incurred. All sales are final unless otherwise stated.
6.3 Refunds
Refund requests are handled on a case-by-case basis in accordance with our refund policy. Please contact us at help@Luxariel.pro for refund inquiries.
7. Enrollment and Cancellation
7.1 Course Enrollment
Enrollment in courses or sessions is subject to availability. We reserve the right to cancel or reschedule sessions due to insufficient enrollment, instructor availability, or other circumstances.
7.2 Cancellation by Users
You may cancel your enrollment according to our cancellation policy. Cancellation terms vary depending on the type of service and timing of cancellation.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.
9. Third-Party Links and Services
Our platform may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party services is at your own risk.
10. Disclaimers and Limitation of Liability
10.1 Service Availability
Our services are provided on an "as is" and "as available" basis. We do not guarantee that our services will be uninterrupted, error-free, or secure. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
10.2 Educational Results
We do not guarantee specific educational outcomes or results. Your success depends on various factors including effort, dedication, and individual circumstances.
10.3 Limitation of Liability
To the maximum extent permitted by law, Luxariel and its affiliates, instructors, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Luxariel, its affiliates, instructors, employees, and partners from any claims, damages, losses, liabilities, and expenses arising from your use of our services, violation of these terms, or infringement of any rights of another party.
12. Termination
12.1 Termination by You
You may terminate your account at any time by contacting us at help@Luxariel.pro. Termination does not entitle you to a refund of any fees already paid.
12.2 Termination by Us
We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause, with or without notice. Reasons for termination may include violation of these terms, fraudulent activity, or conduct that we deem harmful to our platform or other users.
12.3 Effect of Termination
Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination shall remain in effect.
13. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. We will notify you of material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the modified terms.
14. Dispute Resolution
14.1 Informal Resolution
If you have a dispute with us, please contact us first at help@Luxariel.pro to attempt to resolve the matter informally.
14.2 Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of South Africa, without regard to conflict of law principles.
15. General Provisions
15.1 Entire Agreement
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Luxariel regarding use of our services.
15.2 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations without restriction.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, or strikes.
16. Contact Information
If you have questions, concerns, or complaints about these Terms of Use, please contact us:
Luxariel
82 Sierra Leone Ave, Cosmo City
Roodepoort, 2188
South Africa
Email: help@Luxariel.pro
Phone: +27 73 146 5550
Signal: https://signal.me/#p/+27731465550
By using Luxariel's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.